Delete your Stride account.
You can delete your own login in the Stride app, Stride Job on iPhone and Android, or on the web, without writing to us. It takes effect right away.
- In the app
- My account → Delete account
- On the web
- My account → Delete account, or app.stridejob.com/delete-account
- Delete a business
- Settings → Billing → Delete business (Owners)
When you delete your login
Your personal data goes. The business keeps its own records of the work.
- Deleted: your sign-in, email, phone, photo, personal settings, Stride AI consent, and Chat with Stride memories and conversations.
- You leave every business you belong to, and you’re signed out everywhere. Sign in with Apple is disconnected.
- Kept: notes, photos, time, materials, and job history you recorded stay with each business under your name, because they are the business’s records.
- If you’re the only Owner of a business, delete the business or make someone else an Owner first.
When an Owner deletes the business
Everything in it goes, right away. There is no grace period.
- Its customers, jobs, invoices, estimates, files, settings, and other records are deleted.
- The Stride subscription is canceled with no more charges. QuickBooks, connected AI apps, and calendar links are disconnected.
- Team members keep their own logins and can delete them separately.
- Export anything the business needs to keep first. Stride keeps its own billing records with Stripe for its accounting.
Can’t sign in?
If your business was deleted, the app can’t open. Sign in on app.stridejob.com/delete-account to delete your login there, or email support@mg.stridejob.com.
- See the privacy policy for what we keep and for how long.
- Never send us a password or a sign-in code.